Cookie and Privacy Policy for Stillwater Stories

 

Updated – October 2025

 

Stillwater Stories is responsible for processing the personal data we collect when you are a client or otherwise interact with our services — including when you visit our website www.stillwaterstories.dk, subscribe to our newsletter, or follow us on social media.

 

This policy explains how we process your personal data and what rights you have.

Whenever we collect data directly from you (for example, through contact forms), you will always receive a short, clear explanation at the point of collection.

 

If you have any questions regarding this policy, please contact us.

We encourage you to read the section “Your Rights” before reaching out.

 

 

Data Controller and Contact Information

 

Stillwater Stories v. Luminous

Langelinie 16A, ground floor

7100 Vejle, Denmark

 

Contact: Nikola Majkic

📞 +45 26 20 92 97

📧 info@stillwaterstories.dk

 

CVR: 29 09 93 91

 

 

What Personal Data We Collect – and Why

 

We collect and process data depending on how you interact with us.

Below you’ll find an overview of the most common situations.

 

 

When You Are a Client

 

We process personal data to fulfill our agreement with you — for example, photography, film production, or related services.

We also store information for accounting purposes, as required by Danish bookkeeping law.

 

Legal basis: The processing is necessary for performing our contractual obligations.

 

We typically collect:

 

• Name

• Phone number

• Email address

• Geographic location

• Preferences related to photography or film

 

If you provide sensitive information (for example, about health), we will always ask for your explicit consent.

We do not share your information outside the company.

 

Accounting-related data is stored for up to five years after the end of the fiscal year, in compliance with §10 of the Bookkeeping Act.

Customer-related emails are generally stored for up to six months.

 

We do not use automated decision-making or profiling.

 

 

When You Visit Our Website

 

We collect data to analyze traffic and improve the user experience, as well as for targeted marketing.

This is done through cookies — see the section “Cookies” below.

 

Legal basis: Our legitimate interest in improving and marketing Stillwater Stories.

We believe this processing does not infringe on your fundamental rights.

 

We may collect:

 

• IP address

• Behavioral data (how you use the site)

 

We share certain data with third-party providers such as Google, Vimeo, and Meta (Facebook and Instagram), all located in the USA.

These providers comply with EU data protection standards through international framework agreements.

 

Analytical data (e.g., from Google Analytics) is automatically deleted after 26 months.

We cannot control how long third-party services like Google or Meta retain their data.

 

There may be links to other websites on our site. Stillwater Stories is not responsible for the content or data practices of external sites.

 

 

When Your Photos and/or Videos Are Published

 

We will never share your photos or videos without your explicit consent.

Such sharing only happens through a written agreement, where you are informed about the purpose and context.

 

Because photos and videos often contain personal information, we take special care to protect your privacy.

If children under 16 appear in the material, parental consent is always required.

 

Purpose: Promotion of Stillwater Stories through our website, Instagram, and Facebook.

 

You can withdraw your consent at any time by emailing info@stillwaterstories.dk.

Upon withdrawal, we will remove your material from all digital platforms, and any affiliated photographers or editors will do the same.

Printed material cannot be changed, and consent for that cannot be revoked.

 

 

When You Visit Our Social Media Profiles

 

We and Meta (Instagram and Facebook) both process personal data when you interact with our social media pages.

This includes communication, marketing, and customer inquiries.

 

Legal basis: Our legitimate interest in marketing and brand visibility.

 

We typically collect:

 

• Your account name and messages

  Any sensitive data received in error is deleted immediately.

 

Data is jointly processed by Stillwater Stories and Meta.

We follow the Danish Data Protection Authority’s guidelines on joint data responsibility and await Meta’s updated data processing agreement.

 

Please note: information you share publicly on social media remains visible as long as the post exists.

You may request that we delete any comments or posts you have shared with us.

 

 

Who We Share Data With

 

We use trusted service providers (such as website hosts, gallery platforms, invoicing tools, etc.) who process data on our behalf.

All are bound by data processing agreements to ensure compliance and confidentiality.

 

We primarily use processors within the EU/EEA.

In rare cases, we may use providers in the USA, but only those who meet EU data protection standards.

 

We may also disclose information to public authorities (e.g., SKAT or insurance companies) if legally required.

 

 

Your Rights

 

You have several rights regarding your personal data.

To exercise any of these, please contact info@stillwaterstories.dk.

We will respond within 30 days.

 

• Right of access: Request to see what data we hold about you.

• Right to object: You may object to our processing.

• Right to restriction: You may ask us to limit our processing.

• Right to deletion: You may ask us to delete your data, unless we are legally required to keep it.

• Right to rectification: You may request corrections to inaccurate data.

• Right to data portability: You may request a copy of your data in a machine-readable format.

• Right to withdraw consent: You may withdraw any consent given at any time.

 

If you believe your data has been handled improperly, you can contact the Danish Data Protection Agency via www.datatilsynet.dk.

 

 

Cookies

 

Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website.

They are used to improve your experience and collect statistics.

Cookies do not pose any security risk and cannot access files on your device.

 

 

Types of Cookies

 

• Session cookies: Deleted automatically when you leave the website.

• Persistent cookies: Stored for a longer period.

• Third-party cookies: Placed by services such as Google, Meta, or Vimeo.

 

 

We Use Cookies For

 

• Technical functionality: Ensures the website runs smoothly.

• Analytics: Uses Google Analytics to understand and improve visitor experience.

• Advertising: Uses Google Ads and Meta to show relevant ads.

• Video playback: Uses Vimeo, which sets cookies when videos are played.

 

 

How to Delete or Block Cookies

 

You can delete or block cookies at any time via your browser settings.

However, parts of the website may not function properly if cookies are disabled.

 

If you use multiple devices or browsers, you’ll need to delete cookies on each.

Most browsers also offer a “Do Not Track” option — if enabled, all third-party cookies (including Vimeo) will be disabled, meaning videos may not play.